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FAQ

Setting reminders

Make sure you allow notifications on your phone’s settings: Settings/Notifications/2021 Wallpapers.

Widgets are not loading

If your widgets are blank or not working properly, try restarting your device. If the problem persists, remove all the widgets and add them back.

How do I cancel my subscription?

Subscriptions are managed by Apple Store and Google Play. Please follow these instructions to manage your subscription plan:

Change or cancel on Apple Store

Change or cancel on Google Play

Trouble with Premium access

If you purchased Premium and everything is still locked, tap on the Restore Purchases button in the Settings screen.

If you have multiple accounts, make sure to be logged in the account that you used to purchase 2021 Wallpapers. If this doesn’t work, try uninstalling and installing the app again.

If you get the iOS Purchased failed error message, here’s what could be blocking it.

Get help accessing your Family’s Shared purchases here.

How do I get a refund?

iTunes App Store: If you or a family member bought premium by accident, follow these instructions to request a refund. Subscriptions are managed by Apple, so they determine whether you’re eligible for a refund or not.

Google Play Store: You will need to contact us in order to get a refund. Please email us with a copy of your purchase receipt or your Google Play Order Number (begins with GPA)

Need more help?

We’re here to answer any questions you have. Please contact us at hello@2021wallpapers.com and we’ll get back to you as soon as possible.